Responsibilities:

  • Provide excellence in customer service support
  • Handle high volume of incoming call enquiries
  • Respond to general enquiry emails and live chat
  • Database management
  • Manage customers within CRM program
  • Address customer concerns and issues
  • Problem solve

Skills:

  • Exceptional customer service skills
  • A friendly and outgoing personality
  • Strong ability to multi-task
  • Previous experience within a similar role
  • Excellent interpersonal skills and a great telephone manner
  • Exceptional organisational, time management and written communication skills
  • A high level of computer literacy
  • Enjoy working in a fast paced environment
  • A willingness to use initiative and solve problems
  • Ability to work independently and as part of a team
  • Reliability and flexibility in working shift work, weekends and public holidays

Talent Solutions Inquiry

Let’s discuss how we can help you build your dream Pacific Team to support your business forward. Collaborate with Our Pacific Office and let us source the right people for the right jobs in your organisation.