FROM CONCEPTION TO EXPANSION

Hiring process

Once we know what roles you’d like covered, we can iron out a job description with you. This job description is the centre point of the hiring process. We market outside and inside our talent pool and give candidates about ten days to get their applications in.

After an initial interview, successful candidates come into the office for a day, where they go through rigorous testing. They’ll get a feel for the office and the environment while assessing them on their professional skills and personality traits. If particular tests could help you better assess the candidates against your criteria, we’ll be happy to include them on this interview day.

We’ll have a finely tuned shortlist of suitable candidates to send to you as a next step. You’ll have their test results and CVs to help you choose the ones you want to see. The final step usually looks like a series of interviews until you land on the perfect team members of your choice.

On-going managing

We manage the staff throughout their time with you. We make sure you’re happy, and they’re happy. Both well-being and performance are focal points of the management on our side. We’ll organise regular review meetings with you to help with any concerns.

We have our own quality software to create reports and calculation of all the major metrics. If it’s call centre staff, we would measure average handle time, abandon rate, conversion rate or average sale value, for example. Or we can use your software.

Though, as they’re your staff and your business, the way you measure success may be unique to you. We aim to be completely supportive of your idea of success. Many of our clients have their own internal CRM systems and can automatically measure results. In this case, we learn about your systems, implement them and support you wherever we can. Our management can take the necessary action to resolve issues in person, such as sensitive conversations or staff coaching.

Finally, we monitor the environment and each individual’s well-being. It’s important to us that your staff in Fiji are looked after, professionally and personally. Most of which you can’t notice remotely, which is where we come in to ensure their well-being and success in the role.

Providing your business with the essential manpower solutions is a strategic partnership that we’ll be dedicated to building and nurturing with you. As your business grows and as the market demand changes, you can take advantage of our boutique and personalised business solutions so you can efficiently expand your workforce while minimising impact on your finances and your existing systems. We’d love to work with you in diversifying and expanding your business capabilities by providing structured staffing solutions that will support your business forward.

Here’s a wide range of talent solutions we can provide:

Our Pacific Office Talent - Outsourced Admin Assistant

Admin Back Office Support

At Our Pacific Office, we can help you find a skilled and dedicated Administration Assistant who will perform all the tasks required of the role.

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Our Pacific Office Talent - Outsource Customer Service

Customer Service

At Our Pacific Office, we can help you find skilled and dedicated Customer Service Staff who will perform all the tasks required of the role.

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Our Pacific Office Talent - Outsourced Appointment Setter

Appointment Setter

At Our Pacific Office, we can help you find skilled and dedicated outsourced Appointment Setter who will perform all the tasks required of the role.

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Our Pacific Office Talent - Outsourced Sales Staff

Inbound and Outbound Sales

At Our Pacific Office, we can help you find skilled and dedicated Sales Staff who will perform all the tasks required of the role.

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Our Pacific Office Talent - Outsourced Accounts Clerk

Accounts Clerk

At Our Pacific Office, we can help you find skilled and dedicated Accounts Clerk who will perform all the tasks required of the role.

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Our Pacific Office Talent - Outsourced HR Assistant

HR Recruitment Specialist

At Our Pacific Office, our offshore staffing solutions help you find skilled and dedicated HR specialists who will perform all the tasks required for the role.

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Our Pacific Office Talent - Outsourced Virtual Assistant

Executive /Virtual Assistant

At Our Pacific Office, we can help you find skilled and dedicated Executive Assistant / Virtual Assistant who will perform all the tasks required of the role.

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Our Pacific Office Talent - Outsourced Payroll

Payroll Officer

At Our Pacific Office, we can help you find skilled and dedicated Payroll Officer who will perform all the tasks required of the role.

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Talent Solutions Inquiry

Let’s discuss how we can help you build your dream Pacific Team to support your business forward. Whether you’re seeking appointment setters, payroll officers, outsourced bookkeepers, or various other roles, collaborate with Our Pacific Office and let us source the right people for the right jobs in your organisation.

Want to learn more about Our Pacific Office?

Our Pacific Office delivers high-quality outsourced staff from Fiji for Australian businesses. We help our clients save money on repetitive tasks in their business.

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