A key consideration of Business Process Outsourcing (BPO) is the outsourcing partner’s commitment to Business Continuity Management (BCM). Business Continuity Management is a framework for identifying an organisation's risk of exposure to internal and external threats, such as natural disasters or sovereign risks.
If you’re new to BPO, Fiji could be a safe option and a good fit to extend your office offshore. And if you’re already seeing the benefits of outsourcing, it might be worth considering spreading the risk of continuity disruptions by using multiple locations.
Fiji has a more stable economy and location than many other common outsourcing locations. However, at Our Pacific Office, we’ve still built a robust Business Continuity Plan. We have the following measures in place to ensure your business operations are uninterrupted:
"Fiji’s infrastructure has far less pressure in the event of a disaster, issues are overcome far more quickly, meaning less disruption for your business operations."
Fiji has a strong local internet infrastructure and a stable economy. As a Christian country, English is the first language, and Fiji is also a close cultural fit with Western countries. And, with just a 2-hour time zone difference from Sydney, communication is easy.
Also, in Fiji, most staff live closer to the office, contributing to job satisfaction and team member retention and also impacting disaster recovery. As Fiji’s infrastructure has far less pressure than other locations in the event of a disaster, issues are overcome far more quickly, meaning less disruption for your business operations.
We can help you unlock the potential of outsourcing to this amazing location. If you're an Australian business owner considering outsourcing to Fiji, contact Our Pacific Office today.